Terms of Service

1. Acceptance and scope

These Terms of Service ('Terms') govern access to and use of the CrewTank websites at crewtank.com and crewtank.app, and related pages, forms, accounts, and digital tools (collectively, the 'Platform'). By accessing or using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.

CrewTank LLC ('CrewTank,' 'we,' 'us') may update these Terms. We will post the updated version and effective date and provide additional notice or obtain consent where required by law. Continued use after an update takes effect constitutes acceptance to the extent permitted by law.

2. Platform and workforce services

CrewTank operates a construction workforce network and supporting digital platform for contractor participation, worker onboarding, assignment requests, matching, scheduling, timekeeping, communications, and employment administration.

CrewTank offers distinct contractor arrangements, including Module P (a co-employment arrangement for participating contractors converting existing crews) and Module T (project-based assignments using workers in the CrewTank network), as defined in applicable signed agreements. The Platform itself does not guarantee that any worker, trade, assignment, schedule, or quantity of labor will be available.

Registering, applying, or creating an account does not by itself establish an employment relationship. Employment begins only through applicable hiring and onboarding processes. The identity of the employing entity and any co-employment allocation are governed by the applicable employment documents and signed contractor agreement.

3. Relationship to other agreements

These Terms govern general Platform access and conduct. Contractor services, rates, payment, insurance, allocation of employment duties, jobsite safety, assignment releases, and recalls are governed by the applicable signed Client Service Agreement ('CSA'), schedules, and written confirmations. In a conflict concerning those contractor services, the signed CSA and applicable schedules control.

Employee wages, benefits, assignments, employment policies, consents, and acknowledgments are governed by the applicable employment documents and law. Nothing in these Terms waives or limits nonwaivable rights or duties, including wage, workplace safety, workers' compensation, discrimination, or privacy protections.

4. Eligibility, accounts, and security

You must provide accurate and current information and keep your account credentials confidential. You may not impersonate others, permit unauthorized use, interfere with Platform security, scrape data without authorization, or use the Platform unlawfully. Notify CrewTank promptly if you suspect unauthorized access. We may restrict accounts for security or violations, subject to applicable law and contractual obligations.

5. Contractor responsibilities

Contractors remain responsible for directing and supervising work at their jobsites, communicating site-specific hazards, providing and enforcing required jobsite safety measures, and meeting applicable legal obligations. Contractors must accurately verify and report work performed, cooperate with incident investigations, and promptly report injuries, hazards, and disputes using the required program procedures.

Matching and dispatch tools may recommend workers based on qualifications, location, and availability. Selection, assignment, acceptance, release, and recall are subject to the applicable CSA, program rules, worker eligibility, and availability. No particular worker or response time is guaranteed. Rates and invoice obligations are controlled by signed agreements and approved schedules, not by this Platform document.

6. Worker responsibilities and timekeeping

Workers must provide accurate information, maintain qualifications required for assigned work, follow lawful worksite instructions and safety rules, and accurately report all compensable hours. GPS location checks and facial/photo verification are optional, separately consented features. Workers who do not opt in may use staff-verified timekeeping. A missing location reading, failed photo comparison, technical error, or contractor dispute does not eliminate compensable hours or permit CrewTank to withhold wages owed under applicable law.

Availability settings and assignment requests do not guarantee employment, a minimum number of hours, or any particular assignment. Employment-related decisions and rights are subject to applicable employment documents and law.

7. Electronic records and communications

Where applicable, separate electronic-records and signature consents govern employment documents and acknowledgments. You may receive operational notices through the Platform, email, or other lawful methods. SMS messages are governed by the SMS terms below and the separate consent collected in the relevant workflow.

8. SMS work alerts

Workers may separately opt in to receive CrewTank work alerts, including shift offers, assignment details, schedule changes, check-in issues, safety notices, and pay notifications. Message frequency varies; message and data rates may apply. Reply HELP for assistance or STOP to opt out when the sending number supports these commands. After STOP, a confirmation message may be sent. Consent to optional texts is not a condition of employment. For assistance contact hr@crewtank.app or call (844) 521-3600. This telephone number is provided for voice assistance and is not represented as SMS-enabled. Mobile carriers are not liable for delayed or undelivered messages.

See the Privacy Policy at crewtank.app/privacy (also applicable to crewtank.com) for information about mobile information and messaging consent. Legally required employment notices may still be delivered through other lawful channels.

9. Intellectual property and acceptable use

CrewTank and its licensors retain their rights in the Platform, software, content, trademarks, and related materials. You receive a limited, revocable, nontransferable right to use the Platform for its intended purposes while authorized. Do not reverse engineer, reproduce, resell, disrupt, or misuse the Platform except as allowed by law or written agreement.

10. Platform availability and disclaimers

We work to maintain the Platform but do not promise uninterrupted, error-free operation. To the extent permitted by law, the Platform's informational and technical functions are provided 'as is' and 'as available.' This disclaimer does not modify CrewTank's express obligations under a signed CSA, employment agreement, or applicable law, and does not disclaim duties that cannot legally be waived.

11. Limitation of liability

To the maximum extent permitted by applicable law, CrewTank is not responsible under these Platform Terms for indirect, special, incidental, or consequential damages arising solely from Platform use. This limitation does not override the CSA's negotiated liability provisions, nonwaivable statutory rights, wage obligations, or liability that cannot lawfully be excluded. No monetary cap is established by these Platform Terms for separate contractor or employment obligations.

12. Governing law and disputes

Arizona law governs these Platform Terms, without regard to conflict-of-laws rules, except where another law must apply. Subject to applicable mandatory rights, and except as provided in a controlling signed agreement, disputes concerning Platform access may be brought in the state or federal courts in Maricopa County, Arizona. Employment disputes, statutory claims, and CSA disputes remain subject to their applicable laws and controlling agreements.

13. Contact

CrewTank LLC, 2700 S Gilbert Rd, Suite 5, Chandler, AZ 85286. Main telephone: (844) 521-3600. Legal inquiries: legal@crewtank.app. Worker assistance: hr@crewtank.app.